Customer Background
Colhielo is a commercial ice factory located in Puerto López, Colombia, a region that experiences frequent grid instability and occasional power surges. Like many coastal and rural areas in Colombia, the local electrical grid suffers from intermittent outages, especially during peak demand or weather events. For Colhielo, reliable electricity is critical: the factory operates large industrial freezers that must run continuously to produce and store ice for local businesses and distribution.
Previously, Colhielo relied entirely on the grid with no backup energy system. When the power went out, production would stop, freezers would warm, and the factory faced significant financial losses due to lost product and halted operation

Challenges
1)Unstable local grid with frequent outages
2)Critical equipment (freezers and ice production lines) cannot afford downtime
3)Grid-only setup exposed the factory to operational and financial risk

Why Pytes
After carefully analyzing Colhielo's energy needs, their installer recommended a Pytes high-voltage modular hybrid system. Key advantages included:
1) High-Voltage Modular Design: Stackable modules allow the system to scale up easily as energy demands grow.
2) Reliable Customer Support: Guidance from planning to installation and ongoing service.
3) Compatibility with Leading Brands: Works seamlessly with major inverters like Deye for flexible integration.
4) Proven Safety and Reliability: Market-tested over years, ensuring safe and stable operation.

Solution
Colhielo installed a Pytes HV48100 80kWh system with a Deye 30kW hybrid inverter. The hybrid system provides continuous backup power, integrates with the grid when available, and supports critical loads like large freezers and ice machines.

Outcome
1) Ice production continues without interruption, even during outages
2) Reduced operational and financial risk
3) Flexible, high-capacity hybrid system tailored to critical factory operations.
Conclusion
With Pytes, Colhielo moved from a vulnerable, grid-dependent setup to a reliable, scalable hybrid energy system, ensuring continuous ice production, operational security, and peace of mind.



